Returns & Exchanges
At Trak Racer, we want to ensure your racing simulation experience is unparalleled, which is why we offer a 14-day return window for products in their original packaging. Please ensure all components are securely packed to qualify for a full refund or exchange.
Submit a Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original boxes, ensuring all hardware, tools, and manuals are included to avoid restocking fees.
Ship the Item
Affix the provided shipping label or use a tracked courier service to send the package back to our designated regional distribution center.
Inspection and Refund
Once our technicians verify the condition of the equipment, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing