Frequently Asked Questions
Everything you need to know about your ultimate racing setup.
What is the estimated delivery time for my racing simulator?
Most orders are processed within 2-3 business days. Depending on your location, shipping typically takes between 5 to 10 business days for large chassis and cockpit components.
Are Trak Racer cockpits compatible with my existing wheel and pedals?
Yes, our cockpits are designed for universal compatibility. They feature pre-drilled mounting holes for all major brands including Fanatec, Thrustmaster, Logitech, and Simucube.
What is your return policy for sim racing gear?
We offer a 14-day return policy for unused items in their original packaging. Please note that return shipping costs for heavy equipment are the responsibility of the customer unless the product is defective.
Do the cockpits come with a warranty?
Absolutely. All Trak Racer frames and structural components are backed by a 5-year warranty against manufacturing defects, ensuring your rig handles the most intense racing sessions.
Do you offer international shipping?
Yes, we ship globally from our regional warehouses. Shipping rates and taxes are calculated at checkout based on your specific country and local customs regulations.
Can I upgrade my rig later with more accessories?
Our ecosystem is fully modular. You can start with a basic chassis and add monitor stands, keyboard trays, gear shifter mounts, and motion platforms whenever you are ready to upgrade.